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Confidentiality/Privacy Statement and Legal Information


1). Confidentiality/Privacy Statement:

Better Control of Health (BCH) is a supplier of immunological laboratory screening services and is involved in the pioneering of presenting new diagnostic technologies.  BCH has both FDA Medical Device Listing and FDA Medical Device Establishment Identification Numbers, and is committed to protecting the privacy of every person who visits the BCH web site so that each person will feel free to gather information, make inquiries/comments, and/or perform bill payment functions on our site.  As part of BCH’s effort to protect the privacy of your personal information while visiting our web site and/or when dealing with our company, BCH has created this privacy statement to inform you of the privacy standards used to ensure the security and confidentiality of your information.  The following information details how BCH uses the information provided to us via the BCH web site and/or when sealing with any of our staff either by phone and/or in person. 

Please Note: Better Control of Health (BCH) obtained York Nutritional Laboratories (YNL) and Optimum Health Resource Laboratories (OHR).  The terms and conditions of this web site apply to all business and activity performed by Better Control of Health as of February 2012.  Better Control of Health (BCH) can not be held responsible or liable for any business dealings or activities performed and/or provided prior to February 2012 of any other company or organization presenting itself under the name of York Nutritional Laboratories, Optimum Health Resource Laboratires, and/or any variation of such.

 What personal information does BCH collect?

 BCH does not ask you to provide personal health care information to us through our web site.  We obtain personally identifying information about you only if you voluntarily choose to provide such information.  Our on-line store's payment link, which allows you to make electronic payments, requests that you provide personal financial data for the payment of invoices.  Information from the bill payment link does not display or transmit any personal health care information about you or from your account.

Is your personal information shared with anyone?

Any and all of the information you might choose to provided to BCH is considered confidential and will never be shared with any other domestic and/or international company, third party, person/individual and/or organization without your direct authorization.  Also, and unlike some other food intolerance testing facilities, BCH has never sold, traded and/or gifted any personal contact information such as, but not limited to, names, addresses, phone numbers, email addresses, etc. to any mail lists, marketing companies or product/service resellers of any kind.

How does BCH protect the security of your information?

 Financial information and payment data, including credit card numbers, that you provide to us via our on-line store payment link is encrypted by using secure socket layer (SSL) encryption technology which employs a 128-bit encryption system. This information may be accessed only by BCH United States-based employees who maintain password and job-required access rights.  Additionally, BCH maintains all personal patient data within the BCH information system (IS) firewalls that operate on separate BCH servers. The general public may not access these servers and cannot at any time.

How about Cookies?

 BCH tracks visitors to our web site by collecting data elements known as "cookies."  Cookies collected from BCH’s web site are used to: 1) identify which computer you are using, 2) assist in the navigation of the web site, and 3) remember computer settings.  Cookies are not permanently maintained within our tracking system and you may prevent your computer from accepting cookies by modifying the properties on your web browser.  Please Note: Stopping your computer from accepting cookies may limit your web browser's functionality on the BCH web site.

Internet Links

 As a convenience and courtesy to our site visitors, the BCH web site contains links to a number of sites that may provide useful information. Links contained on the BCH web site, which transfer you to a non-BCH site, are not maintained by BCH and may contain different information and/or different privacy policies from those of BCH.  You may review the privacy policies of these web sites and/or receive specific information regarding that site's privacy policies and procedures after leaving the BCH web site.  BCH is not responsible for the content or privacy practices of a non-BCH web site.  Additionally, BCH does not control, or have any input into, whether our business partners or Internet-linked sites use or accept cookies on their sites.

Changes to this Privacy Policy

 BCH may alter or make changes to this privacy policy from time to time when developments occur and/or technology improvements are implemented.  When changes are made, we will update our privacy policy and notices.  Please review this page periodically to ensure that you are aware of any such updates.

Your Consent

 By visiting and using the BCH web site, you consent to the terms outlined in this BCH Confidentiality/Privacy Statement.

Children's Access

 BCH is committed to the protection of children's privacy, security, and safety.  Our web site is created only for adult users and is not designed or intended to attract children in any way.  We do not knowingly solicit, collect, or accept any information from children on this web site.

How to Contact Us

 BCH welcomes feedback and questions regarding our privacy policy.  If you need further information or have questions regarding this privacy policy, please send an e-mail to: privacyofficer@optimumhealthresource.com.

2). Legal Information:

 This web site is owned and operated by Better Control of Health, Inc.

All references in this web site to "York", "YNL", YNLI", "YNLUS, "BCH", OHR and "YNLUK" refers to Better Control of Health, Inc.  All references to "us", "we" and/or "our" refer to Better Control of Health, Inc.

The following terms and conditions are agreed to by those visiting this site:

The information provided on this web site is being made available for United States residents only.  BCH makes no representations that the material is appropriate for residents of other jurisdictions.  Any product or service referred to in this web site is only intended for the United States market. 

No endorsement of any third party products or services is expressed or implied by any information, material or content referred to and/or included on and/or linked from and/or to this web site.  Additionally, this web site contains no paid for advertisements nor does this web site and/or its parent company receive any revenue from any third party in return for endorsements and/or advertising.

All content found on this web site is licensed to, and the property of, Better Control of Health, Inc.  Material and information from this web site may be copied to a single computer for personal and/or non-commercial use only.  Additionally, e-mailing the materials and/or information from this web site to a person is authorized with the stipulation that all copyright, disclaimer or other proprietary notices are retained.  Any other copying of this web site in whole, or in part, or any modification of any material is prohibited and violates the intellectual property rights of Better Control of Health, Inc.

Note: The only exception regarding the use of materials and information found on this web site is when BCH provides, in writing, its authorization for the use of said materials and information in a manner other than previously described.

Nothing in this web site should be construed as granting any other right or license to any intellectual property of BCH or any third party.  You may not make any commercial use of any material and/or information from this web site, include such material and/or with/in any product you make or distribute, or copy such material and/or information onto any other web site, brochure and/or publication (electronic or printed) of any type.

BCH and its associates shall not be liable for any damages or injuries whatsoever arising out of, or relating to, the use of this web site or any web site(s) linked to this web site, whether or not such damages or injuries might be foreseeable and whether or not BCH or any of its associates has been negligent.

The content of this web site is provided for general information only.  It is not intended to substitute for medical advice; to provide a diagnosis; or to act as a substitute for professional advice.  All specific questions or concerns should be addressed with your primary health care practitioner(s).

Although BCH makes every attempt to ensure that this web site is current and does not contain inaccuracies, BCH makes no warranties in regards to quality, accuracy or completeness of any information available on this web site.  The material may contain inaccuracies or typographical errors and the material is provided "As Is".

BCH does not make any warranties, whether expressed or implied, respecting any information, services or products described in or offered from this web site other than its standard Money Back Guarantee for the purchase of the 96-food IgG ELISA Food Intolerance Test Kit..

* This page was last updated on January 14, 2015.



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